Improve Your Restaurant Experience with Our New Online Waitlist Feature

In the fast-paced world of the restaurant industry, efficiency and customer satisfaction are paramount. As restaurant owners and managers, you are always looking for ways to improve the dining experience and streamline operations. We are excited to introduce our new Customer Waitlist Feature, designed to do just that. This innovative tool is now available with any paid plan on and promises to bring a host of benefits to both your restaurant and your customers.

What is the Online Waitlist Feature?

The online waitlist feature is a digital solution that allows restaurants to manage customer wait times more effectively. Instead of the traditional method of writing down names or handing out buzzers, this feature enables you to add customers to a virtual queue, track their wait times, and notify them when their table is ready, all through their smartphones.

Benefits for Restaurants

  1. Improved Efficiency: Managing a waitlist manually can be chaotic and prone to errors. With our online waitlist feature, staff can focus more on providing excellent service rather than juggling lists and buzzers. The system automatically updates wait times and notifies customers, reducing the workload on your team.

  2. Better Customer Data: Collecting data through the waitlist feature can provide valuable insights into customer preferences and peak times. This information can be used to optimize staffing, menu offerings, and overall service strategies.

  3. Enhanced Customer Communication: Keeping customers informed about their wait times and table status can greatly improve their dining experience. Automated notifications ensure that customers are always in the loop, reducing frustration and improving satisfaction.

  4. Increased Turnover Rates: By efficiently managing the flow of customers, you can maximize table turnover rates. Faster seating means more customers served and, ultimately, increased revenue.

Benefits for Customers

  1. Convenience: Customers no longer need to physically wait in line or stay close to the restaurant to know their status. They can roam nearby shops or relax in their cars while keeping track of their position in the queue via their smartphones.

  2. Transparency: With real-time updates on wait times, customers have a clear understanding of how long they need to wait, reducing uncertainty and enhancing their overall experience.

  3. Enhanced Experience: A smooth, efficient waiting process can significantly improve the overall dining experience. Happy customers are more likely to return and recommend your restaurant to others.

  4. Safety and Comfort: Especially in times when social distancing is crucial, the online waitlist feature allows customers to wait in safer, more comfortable environments rather than crowding around the restaurant entrance.

How to Get Started

Getting started with our new online waitlist feature is simple:

  1. Sign Up for a Paid Plan: If you haven't already, sign up for any of our paid plans on to access the waitlist feature.

  2. Set Up Your Waitlist: Customize your waitlist settings to fit your restaurant's needs. This includes setting wait time estimates, notification preferences, and more.

  3. Train Your Staff: Ensure your team understands how to use the new system and communicate its benefits to customers.

  4. Promote the Feature: Let your customers know about the new waitlist feature through your website, social media, and in-restaurant signage.


Our new online waitlist feature is designed to enhance both restaurant operations and customer satisfaction. By adopting this technology, you can provide a more efficient, enjoyable dining experience that keeps customers coming back. Join us at and revolutionize the way you manage your restaurant’s waitlist today!